Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works.
Getting Ready
- Ensure you have a valid email address and a phone number for verification.
- Prepare a scan or photo of your government-issued ID (passport or driver’s license) for KYC.
- Choose a strong password – at least 12 characters with uppercase, lowercase, numbers, and symbols.
- Decide on your preferred payment method: credit/debit card, e-wallet, or bank transfer.
- Set a deposit limit using the responsible gambling tools to manage your bankroll.
Registration
- Visit Casino Just and click the Sign Up button.
- Fill in your personal details: full name, date of birth, email, and phone number.
- Create a username and a strong password.
- Select your currency and preferred language.
- Agree to the terms and conditions, then submit the form.
- Check your email for a verification link and click it to activate your account.
Calculating Your Bonus
Casino Just offers a welcome bonus of 100% up to €200 plus 50 free spins. To calculate the value, use this formula:
Bonus Value = Deposit Amount × Bonus Percentage
If you deposit €150, the bonus is €150 × 100% = €150. But the maximum bonus is €200, so you get €150. If you deposit €250, you get €200 (the cap).
Free spins are usually awarded at €0.10 per spin, so 50 spins = €5 in total. The wagering requirement is 35x (bonus + deposit). For a €150 deposit and €150 bonus, the requirement is 35 × (€150 + €150) = €10,500 in bets before withdrawal.
Real example: Deposit €100 → get €100 bonus. Wagering = 35 × (100+100) = €7,000. If you wager at slots with 96% RTP, expected loss = €7,000 × (1 – 0.96) = €280. Since your total balance is €200, you need luck or additional deposits to clear the requirement.
Banking & Payments
| Method | Deposit Time | Withdrawal Time | Minimum Deposit |
|---|---|---|---|
| Visa/Mastercard | Instant | 1-3 business days | €10 |
| Skrill | Instant | Up to 24 hours | €10 |
| Neteller | Instant | Up to 24 hours | €10 |
| Bank Transfer | 1-3 business days | 3-5 business days | €20 |
Note: Withdrawal limits may apply, typically €5,000 per week.
Security Overview
Casino Just uses 128-bit SSL encryption to protect data transmission. The platform holds a valid Curacao eGaming license (sub-license). Account verification (KYC) is mandatory before the first withdrawal. Two-factor authentication (2FA) is available via email or authenticator app. Always enable 2FA for added security.
Important: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Check with your tax advisor.
Extra Tips
If your withdrawal is delayed beyond the stated timeframes, follow these steps:
- Check your email for any pending KYC requests. Complete them immediately.
- Log in to the cashier and verify your withdrawal status. If it says ‘Pending’, contact support.
- Contact support via live chat (typically available 24/7) with your account ID and transaction reference.
- If live chat is unresponsive, email support@casinojust.com (keep a record of your case number).
- Escalate to the Curacao licensing authority if no resolution after 10 business days.
For a visual walkthrough of the withdrawal process, watch this video:
Troubleshooting
- I can’t log in. Reset your password via the ‘Forgot Password’ link. Check your email for reset instructions. Ensure Caps Lock is off.
- Deposit not showing. Refresh the cashier page after 5 minutes. Check if your bank has placed a hold. Contact support if still missing after 30 minutes.
- Bonus not credited. Read the terms – some bonuses require a specific bonus code. Enter it during deposit. Contact support if already correct.
- Game not loading. Clear your browser cache and cookies. Try a different browser or device. Disable ad-blockers. If using mobile, try the PWA from your homepage.
- Withdrawal rejected. Check if wagering requirements are met. Verify your account documents are approved. Minimum withdrawal amount may apply.
FAQ
How long does KYC verification take?
Typically 24-48 hours after submitting documents. During peak periods, it may take up to 72 hours.
Can I change my currency after registration?
No, the currency is set during registration and cannot be changed later. Contact support only in exceptional cases.
Is there a mobile app?
Casino Just offers a mobile-optimized website that works like a progressive web app (PWA). You can add it to your home screen from the browser.
What is the minimum withdrawal amount?
The minimum withdrawal is €20 for most methods, except bank transfers which may require €50.
Are there any fees on deposits or withdrawals?
Casino Just does not charge fees, but your payment provider may apply their own. Check with your bank or e-wallet.
How do I set responsible gambling limits?
Go to ‘My Account’ > ‘Responsible Gambling’. You can set deposit, loss, and session limits, as well as self-exclusion.
What happens to my bonus if I cancel it?
If you cancel a bonus before wagering is complete, the bonus and any winnings from it are removed from your balance.
Can I play with multiple accounts?
No, only one account per person, household, IP address, or device is allowed. Duplicate accounts will be closed.
This guide covers the essential steps to get started and navigate Casino Just efficiently. Use the tips to maximize your experience and handle any issues with confidence.