Before you register at Casino Just, take five minutes to read this guide — it could save you time and money.

Quick Checklist

• Ensure you are at least 18 years old (or the legal age in your country).
• Have a valid email address and phone number ready.
• Prepare a government-issued ID for verification (passport, driver’s license, or ID card).
• Choose a payment method you plan to use (debit card, e‑wallet, or bank transfer).
• Read the bonus terms: wagering requirements, game contributions, and maximum bet limits.
• Set a deposit limit for responsible gambling before you start.

How to Sign Up

1. Visit the casino homepage and click the “Sign Up” or “Register” button.
2. Fill in your personal details: full name, date of birth, email, and phone number.
3. Create a username and a strong password (at least 8 characters with a mix of letters, numbers, and symbols).
4. Select your preferred currency and enter your address.
5. Agree to the terms and conditions (read them first) and confirm you are of legal age.
6. Submit the form and check your email for a verification link. Click it to activate your account.
7. Log in, go to the cashier, and make your first deposit to claim the welcome bonus.

Calculating Your Bonus

Most welcome offers match your deposit by a percentage up to a certain cap. For example, a 100% match bonus up to €200 means if you deposit €100, you get an additional €100 in bonus funds. However, bonus money comes with wagering requirements (WR). Common WR is 35x the bonus amount. So, for the €100 bonus, you must wager 35 × €100 = €3,500 before you can withdraw any winnings from the bonus.

Here’s a detailed calculation:

Note: If you play games with lower contribution (e.g., blackjack at 10%), you’d need to wager €5,250 / 0.10 = €52,500 to clear the bonus – always check game weightings.

Money In, Money Out

Deposits are instant via major methods like Visa, Mastercard, Skrill, Neteller, and bank transfers. Withdrawals are processed within 24–72 hours for e‑wallets, 3–5 business days for cards, and up to 7 days for bank transfers. Minimum withdrawal is typically €20. Always verify your account before requesting a payout to avoid delays.

Licence & Player Protection

This casino operates under a Curacao eGaming licence. While Curacao-licensed sites offer a wide game selection, remember that winnings may be subject to local income tax in your country – check with a tax advisor. The casino uses SSL encryption to protect your data. Responsible gambling tools like deposit limits, timeouts, and self‑exclusion are available in your account settings.

Good to Know

If you experience a delayed withdrawal, follow these steps:

• First, check your email for any pending verification requests. You may need to provide additional documents (proof of address, ID, or payment method screenshot).
• Wait 48 hours after the request – most delays are due to incomplete verification.
• If no update, contact live chat (available 24/7) and ask for a status update with your player ID.
• If the casino doesn’t respond within 72 hours, file a complaint with the Curacao licencing authority via their website.
• Keep copies of all correspondence and transaction IDs.

Support Guide

• Forgot password? Click “Forgot Password” on the login page, enter your email, and follow the reset link.
• Bonus not credited? Check if you entered a promo code; if yes, contact live chat. They usually fix it within minutes.
• Game not loading? Clear your browser cache, disable ad blockers, or try a different browser. If the issue persists, check if the game is in maintenance.
• Withdrawal stuck? Verify your account first. If already verified, contact support with your transaction ID.
• Self‑exclusion? Go to your account settings under “Responsible Gaming” or email support with the subject “Self‑exclusion request”.
• Account hacked? Immediately contact support via live chat to freeze your account, then change your password and enable two‑factor authentication (2FA) if available.

Quick Answers

How long does verification take?

Usually within 24 hours if documents are clear. Peak times may take up to 48 hours.

Can I change my currency after deposit?

No, currency is set during registration and cannot be changed later.

Is there a mobile app?

There is no dedicated app, but the mobile-optimized website works smoothly on all browsers. You can add it to your home screen as a progressive web app (PWA).

What are the withdrawal limits?

Withdrawal limits vary by method – typically €5,000 per week and €20,000 per month for standard players.

Do I pay tax on winnings?

Tax depends on your country of residence. Many jurisdictions do not tax gambling winnings, but some do. Consult a local tax professional.

Can I have multiple accounts?

No, only one account per person, household, IP address, or device is allowed. Multiple accounts will be closed and funds forfeited.

How do I set a deposit limit?

Go to your account settings, find “Responsible Gambling”, and choose daily, weekly, or monthly deposit limits.

What games are excluded from bonus wagering?

Some games like baccarat, craps, and live dealer games often have 0% contribution. Check the bonus terms for a full list.

Can I withdraw my deposit bonus immediately?

No, bonus funds must be wagered according to the terms before any withdrawal is possible.

Remember to always gamble responsibly. Use the tools provided to keep your play fun and under control. Now that you’re prepared, head to Casino Just and start your journey.